Below is a series of statements with choices to agree or disagree underneath each. Take your time to go through the assessment and read each statement carefully, there is no time limit. The passing mark is 80%. Good luck!
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A grievance is the same as Bullying and Harassment.
A grievance is different to Bullying and Harrassment
A grievance is a formal complaint.
Early intervention is encouraged when dealing with issues or inappropriate conduct or behaviour.
The Code of Practice on Bullying issued in 2021 focuses on prevention and resolution and building positive workplace cultures.
There is a primary and secondary informal route for dealing with complaints of bullying or harassment.
Mediation is involuntary.
The ‘Contact Person’ is a confidential person in your company (or possibly a third party to your company) that will signpost you on options in dealing with a complaint of Bullying.
The ‘Contact Person’ makes decisions and conducts an investigation.
If used, the informal route can result in disciplinary action.